1. The Public relations department uses __ to interface.......
Consumer relations

2 . Matching objectives and results is.......
effectiveness

3. _ is when public relations department also counsels management......
Counselling

4. __ is what Public relations uses to deal with the press......
Media Relations

5 . Evaluating the effectiveness of your action is the _ step......
Last

6. _ of the public relations problem is the first in PR process....
definition

7. Creating _ for the organization is a direct.....
Credibility

8. Creating brochures, producing sales literature....
Marketing

9. As an integral part of international.....
Global companies

10. The Public relations department uses _ to generate positive .......
Publicity