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NATIONAL OPEN UNIVERSITY OF NIGERIA
UNIVERSITY VILLAGE, PLOT 91, CASDASTRAL ZONE, NNAMDI AZIKIWE EXPRESS WAY, JABI, ABUJA.
FACULTY OF MANAGEMENT SCIENCES
JANUARY 2021 EXAMINATION
COURSE CODE: PAD 855
CREDIT UNIT: 2
COURSE TITLE: PERFORMANCE MEASUREMENT AND MANAGEMENT TIME ALLOWED: 2 HRS
INSTRUCTIONS: 1. Attempt Question One (1) and any other two (2) questions 2. Question 1 carries 30 marks, while the other questions carry 20 marks each. 3. Present all points in coherent and orderly manner
1a. Define performance management
b. List and discuss four purposes of performance management
c. Examine employee relations climate within the framework of performance management
2a. Enumerate four reasons for performance measurement
2b. Identify and describe five measurement methods
3. Identify and discuss two theories of performance management
4. Identify and discuss four performance management approaches in terms of what they measure and the techniques applied.
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